Learn. Act. Transform. Practical Skills and Tools for Real-World Impact.

Gain the insights and skills you need to lead and make meaningful progress—grounded in the expertise of the people closest to the challenge. Using our User as Designer® approach, these resources blend real-world knowledge with hands-on workshops to help you improve systems, strengthen collaboration, and deliver results that matter.

Revolutionizing Healthcare

Healthcare systems thrive when they center the people they serve. This white paper explores how advanced, people-focused solutions drive better outcomes, increase trust, and improve operational efficiency. With real-world examples and data-backed insights, you’ll gain a fresh perspective on how user insights can transform healthcare.

Free

New Downtown

A thriving downtown doesn’t happen by accident—it’s designed with people at the center. This resource explores proven strategies for revitalizing city centers, attracting investment, and fostering vibrant local economies. Learn how to shape a dynamic, resilient downtown that meets real community needs and creates lasting economic and social impact.

Free

Holding the Thread: How Public Leaders Stay Connected in Times of Pressure

A quick guide to understanding what engagement is really for — and why it matters now more than ever. This guide isn’t about designing a process or running a listening session. It’s about something more foundational:Why engagement matters in moments of upheaval.And what it can unlock — even when everything feels like it’s shifting.

Free

Skill Building Workshop

Join Our May 28th Workshop


Develop impactful engagement strategies that build trust and deliver measurable results.

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[Virtual] Authentic Community Engagement Design Workshop

This hands-on virtual workshop gives you the tools to design authentic, high-impact engagement strategies that build trust and lead to better outcomes. Learn how to turn meaningful community insights into strategic wins while minimizing risk. Walk away with a clear action plan to capture valuable input and convert it into measurable results.

$350.00 USD

Designing Strategy When the Stakes are High

A FREE 60-minute session for leaders holding pressure, complexity, and possibility at the same time. We'll share tools that help leaders stay clear, connected, and credible when it matters most. If you’re responsible for keeping the work moving—and you want to do it well, without losing your people in the process—this session is for you.

Register now

Public Sector & Civic Innovation Leader

Thank you so much, Imagine Deliver! It has been an incredible learning experience with you. I especially appreciated the processes and commitment to learning as so many challenges emerged—both as professionals and as humans!

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